Hp print and scan doctor 5 6 6

Author: a | 2025-04-24

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5. Run HP Print and Scan Doctor. Download and run the HP Print and Scan Doctor tool. This utility can diagnose and fix scanning issues automatically. 6. Check Firewall and 5. Run HP Print and Scan Doctor (Windows Only) Download and run the HP Print and Scan Doctor tool to diagnose and fix common printing issues. 6. Check Network

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HP Print and Scan Doctor -

Hi @woodtype,Welcome to HP Support Community. This is a great place to post questions find answers.Thank you for posting your query. I will be glad to help you.I see that you are facing printing issues with your HP Officejet Pro 8600 Plus E-All-In-One Printer - N911g.Please download and run the HP Print and Scan Doctor on the computer connected to the printer.1. Download HP Print and Scan Doctor from this link: 2. Run HPPSdr.exe from the download location on your computer.3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.4. If your printer is not in the list, turn it off and on and then click Retry.5. If there is a connection problem, follow the instructions in HP Print and Scan Doctor.6. If the screen displays prompting to turn on printer updates, click Yes and continue.7. If the screen displays prompting to make your printer the default printer, click Yes and continue.You may also refer to this document to know how to use HP Print and Scan Doctor.Let me know if this helps and have a great day ahead.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! Rainbow23 - HP Support. 5. Run HP Print and Scan Doctor. Download and run the HP Print and Scan Doctor tool. This utility can diagnose and fix scanning issues automatically. 6. Check Firewall and The scanner function stop workingI have removed the application of HP printersDownloaded "latest" sw version from HP siteIn the Device and Printers 2 icon are showing: HP LaserJet Pro MFP M127-M128 PCLmS and HP LaserJet Pro MFP M127-M128 PCLmS (Copy 1)Automatically defaults to the "Copy 1" if I delete the copy icon - the printer doesn't work at all I set the Copy 1 as Default - I can print BUT I can't scanIf I run HP application “HP Print and Scan Doctor” automatically selects the Copy 1 (I was originally wireless – but for troubleshooting purposes I am connect via USB: the test for the printes passed BUT the test for the scanner (selected Fix scanner) STOPS in RED at Windows (WIA) Scan if I select in the same window Continue – changes to orange the same button then I get Red the boton: HP Twain Scan (it keeps a message stating the “The Scan process is cancelled by the user” of course I have done NOTHING! Then I select CONTINUE and gets to the last button “HP Scan”it is in green.I get the message: Everyting checks okay with your scanner (except for the tests you choose to skip). Funny I did NOT chose to skip – it was my only option of your SW??????Then the message below.... If you would like to perform a test scan to verify everything is working correctly, click “Test Scan”I selected Test Scan and tatataan NOTHING happens NOTHING at all!I gues the Doctor application is not accurate!By the way I deactivated my firewall application so NO – Kaspersky support team has worked for 6 days in this issue. It is NOT Kaspersky BTW no time to take the survey)Then my final possible solution – Run “HP_M127_128_FW_Update” as suggested at your siteI get the message Problem found – oh the printer is ON, is connected (I can print) No error message.Anybody can provide the CORRECT solution in this placeThanks in advanceMaffi

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User1580

Hi @woodtype,Welcome to HP Support Community. This is a great place to post questions find answers.Thank you for posting your query. I will be glad to help you.I see that you are facing printing issues with your HP Officejet Pro 8600 Plus E-All-In-One Printer - N911g.Please download and run the HP Print and Scan Doctor on the computer connected to the printer.1. Download HP Print and Scan Doctor from this link: 2. Run HPPSdr.exe from the download location on your computer.3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.4. If your printer is not in the list, turn it off and on and then click Retry.5. If there is a connection problem, follow the instructions in HP Print and Scan Doctor.6. If the screen displays prompting to turn on printer updates, click Yes and continue.7. If the screen displays prompting to make your printer the default printer, click Yes and continue.You may also refer to this document to know how to use HP Print and Scan Doctor.Let me know if this helps and have a great day ahead.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! Rainbow23 - HP Support.

2025-04-10
User7291

The scanner function stop workingI have removed the application of HP printersDownloaded "latest" sw version from HP siteIn the Device and Printers 2 icon are showing: HP LaserJet Pro MFP M127-M128 PCLmS and HP LaserJet Pro MFP M127-M128 PCLmS (Copy 1)Automatically defaults to the "Copy 1" if I delete the copy icon - the printer doesn't work at all I set the Copy 1 as Default - I can print BUT I can't scanIf I run HP application “HP Print and Scan Doctor” automatically selects the Copy 1 (I was originally wireless – but for troubleshooting purposes I am connect via USB: the test for the printes passed BUT the test for the scanner (selected Fix scanner) STOPS in RED at Windows (WIA) Scan if I select in the same window Continue – changes to orange the same button then I get Red the boton: HP Twain Scan (it keeps a message stating the “The Scan process is cancelled by the user” of course I have done NOTHING! Then I select CONTINUE and gets to the last button “HP Scan”it is in green.I get the message: Everyting checks okay with your scanner (except for the tests you choose to skip). Funny I did NOT chose to skip – it was my only option of your SW??????Then the message below.... If you would like to perform a test scan to verify everything is working correctly, click “Test Scan”I selected Test Scan and tatataan NOTHING happens NOTHING at all!I gues the Doctor application is not accurate!By the way I deactivated my firewall application so NO – Kaspersky support team has worked for 6 days in this issue. It is NOT Kaspersky BTW no time to take the survey)Then my final possible solution – Run “HP_M127_128_FW_Update” as suggested at your siteI get the message Problem found – oh the printer is ON, is connected (I can print) No error message.Anybody can provide the CORRECT solution in this placeThanks in advanceMaffi

2025-04-11
User7288

@FuzzoGoBlue, Welcome to HP Support Community!Follow the steps below to resolve the issue-Use HP Print and Scan DoctorDownload HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any printer connectivity issues. For more information, go to recommend you delete the driver and root level and retry, follow the steps below: 1) In Windows, search for and open Programs and features 2) Select your HP Printer 3) Select Uninstall 4) In Windows, search for and open Devices and printers 5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 6) Open up the run command with the “Windows key + R” key combo. 7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” Click on the “Drivers” tab 9) Look for the HP Printer driver. If you see it Click on it and click Remove at the bottom 10) Select Ok 11) Select Apply and Ok on the Print Server Properties windows 12) Close Devices and Printers.Now, download and install the full-featured software from here.Keep me posted.Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! TEJ1602 I am an HP Employee

2025-04-11
User5631

Free drivers for HP Deskjet 1280 for Windows Vista 64-bit. Found 3 files.Please select the driver to download. Additionally, you can choose Operating System to see the drivers that will be compatible with your OS. If you can not find a driver for your operating system you can ask for it on our forum. Windows 8.1, Windows 8.1 64-bit, Windows 8, Windows 8 64-bit, Windows 7, Windows 7 64-bit, Windows Vista, Windows Vista 64-bit, Windows XP, Windows 2000, Windows Server 2003, Windows Server 2003 64-bit, Windows NT, Mac OS X, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5 Manufacturer:HP Hardware:HP Deskjet 1280 Software name:Print and Scan Doctor Version:4.6 Released:10 Mar 2015 Rating:4.8/5System:Windows 8.1Windows 8.1 64-bitWindows 8Windows 8 64-bitWindows 7Windows 7 64-bitWindows VistaWindows Vista 64-bitWindows XPDescription:Print and Scan Doctor driver for HP Deskjet 1280The HP Print and Scan Doctor was designed by HP to provide userswith the troubleshooting and problem solving features needed toresolve many common problems experienced with HP print and scanproducts connected to Windows-based computers.The HP Print and Scan Doctor, HP's next generation diagnostic tool,completely replaces these three previous generation diagnostictools:HP Print Diagnostic UtilityHP Scan Diagnostic Uti... Download HP Deskjet 1280 Print and Scan Doctor v.4.6 driver Manufacturer:HP Hardware:HP Deskjet 1280 Software name:Add Printer (PCL3) Driver Version:61.063.531.00 Released:16 Jul 2007 Rating:4.13/5System:Windows Vista 64-bitDescription:Add Printer (PCL3) Driver for HP Deskjet 1280This driver supports the HP Deskjet 1280 series printer onMicrosoft Windows Vista 64 bit OS. It contains ONLY the driver anddoes NOT include installation instructions, the printer driveruninstaller or the printer toolbox.Compatible devices:C8173A Download HP Deskjet 1280 Add Printer (PCL3) Driver v.61.063.531.00 Manufacturer:HP Hardware:HP Deskjet 1280 Software name:Add Printer (PCL3) Driver Version:61.063.531.00 Released:16 Jul 2007 Rating:5/5System:Windows VistaWindows Vista 64-bitDescription:Add Printer (PCL3) Driver for HP Deskjet 1280This driver supports the HP Deskjet 1280 series printer onMicrosoft Windows Vista 32 bit OS. It contains ONLY the driver anddoes NOT include installation instructions, the printer driveruninstaller or the printer toolbox.Compatible devices:C8173A Download HP Deskjet 1280 Add Printer (PCL3) Driver v.61.063.531.00

2025-03-25

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